Which tasks were implemented
- Pre-qualification of migration lists
- Obtaining missing data for the migration list
- Coordinating escalations
- Maintaining the migration status and preparing this information for project management
- Upgrade from MS Windows 7 to MS Windows 10
- Making BIOS and TPM (security) settings
- Preparing the computer installation in Matrix 42 (comparing MAC addresses, assigning groups)
- Installation of customer-specific special software at the workstation
- Audit-proof documentation of the converted devices
- Carrying out functional tests after installation
- Disassembly and assembly of computers (laptop / desktop) at the workstation
- Instructing users at the new workstation
- Carrying out hardware expansions (laptop / desktop)
- Initial setup of computers (connecting printers, connecting network drives, …)
- Providing support for users during their first productive work with the new system
- Training employees on MS Teams, MS Windows and MS Office 365
Which technologies were used
- MS Office 365
- MS Windows 10
- MS Windows 7
- MS Office 2010
- MS PowerShell
- MS VBA
- MS Access
- MS Teams