Which tasks were implemented
- Regular review and categorization of incoming incident tickets based on urgency and impact
- Analyzing and diagnosing problems reported in the incident management process
- Conducting code reviews and debugging sessions to identify and fix errors in the source code
- Implementing hotfixes and patches using X++ in the MS Dynamics AX environment
- Performing regression tests to ensure that changes do not cause new problems
- Gathering and evaluating requirements for new features or changes as part of the DEMAND process
- Prioritizing requirements based on business value, urgency and resource availability
- Use Azure DevOps to plan and track development work for new requirements
- Design and development of new functionalities according to the collected requirements in compliance with best practices in X++ and MS Dynamics AX
- Integration of the new features into the existing environment, taking into account the system architecture and interfaces
- Perform comprehensive software testing to ensure functionality and compatibility of new features
- Application of agile methods and practices, in particular SCRUM, to ensure flexibility and rapid responsiveness to changes
- Continuous integration and continuous deployment (CI/CD) to optimize development cycles and accelerate feature delivery
- Creating and maintaining detailed documentation on system changes, developed features and incident solutions
- Monitoring system performance and implementing optimization measures to improve the efficiency and stability of the MS Dynamics AX environment
Which technologies were used
- MS Dynamics AX
- MS SQL Server
- X++
- ITSM-Tool von BMC
- Azure DevOps
- SCRUM
- Softwaretesting