Which tasks were implemented
- Creation and testing of software packages of varying complexity using MSI, App-V, PowerShell and WiseScript
- Planning, coordination and documentation of package creation and ensuring compliance with standards and deadlines
- Processing tickets including analysis, resolution and documentation in the ticket system
- Maintenance and further development of the packaging environment by optimizing scripts, tools and workflows
- Carrying out software distributions with Microsoft Endpoint Configuration Manager (MECM) including checking installations
- Documentation of the software packages in the relevant systems
- Supporting the automation and standardization of software packaging and distribution
- Creation and maintenance of entries in the knowledge database to improve support
Which technologies were used
- Microsoft Endpoint Configuration Manager (MECM)
- MSI
- MS App-V
- MS PowerShell
- PSAppDeployToolkit (PSADTK)
- WiseScript
- Remedy ARS-Ticketsystem
- MS Server 2016
- MS Server 2019
- Atlassian Confluence
- ITIL