Application support

project image
client
Finanzen
Category
System support
date
08 Jan 2024
status
in Process

Which tasks were implemented

  • Monitor tickets using ServiceNow to efficiently identify and resolve incidents, ensuring business continuity
  • Clarification of configuration changes, evaluations and processing sequences to ensure optimal system utilization
  • Implementation of bug fixes to eliminate causes of faults in order to improve system stability and performance
  • Automation of recurring tasks to increase efficiency and reduce manual effort
  • Quality assurance of planned deployments to ensure the reliability and functionality of the software
  • Technical support during the transfer of development results into operation
  • Carrying out acceptance tests and evaluating them
  • Updating the Confluence documentation system to provide a precise and up-to-date knowledge base
  • Analysis assignments in the Linux environment to gain in-depth technical insights and optimize system performance
  • Improving DevOps processes to enable more efficient and flexible software development and deployment
  • Support the piloting of new technologies to foster innovation and drive technological development

Which technologies were used

  • Spring-Boot
  • Camel 3 via XML
  • ActiveMQ
  • Camunda
  • Open-Shift
  • Container Lösungen
  • Grafana
  • Prometheus
  • Kibana / ElasticSearch
  • JBoss
  • Vaadin
  • Groovy
  • GIT-Lab Buidpipeline
  • NexusIQ
  • Service Now