Which tasks were implemented
- Monitor tickets using ServiceNow to efficiently identify and resolve incidents, ensuring business continuity
- Clarification of configuration changes, evaluations and processing sequences to ensure optimal system utilization
- Implementation of bug fixes to eliminate causes of faults in order to improve system stability and performance
- Automation of recurring tasks to increase efficiency and reduce manual effort
- Quality assurance of planned deployments to ensure the reliability and functionality of the software
- Technical support during the transfer of development results into operation
- Carrying out acceptance tests and evaluating them
- Updating the Confluence documentation system to provide a precise and up-to-date knowledge base
- Analysis assignments in the Linux environment to gain in-depth technical insights and optimize system performance
- Improving DevOps processes to enable more efficient and flexible software development and deployment
- Support the piloting of new technologies to foster innovation and drive technological development
Which technologies were used
- Spring-Boot
- Camel 3 via XML
- ActiveMQ
- Camunda
- Open-Shift
- Container Lösungen
- Grafana
- Prometheus
- Kibana / ElasticSearch
- JBoss
- Vaadin
- Groovy
- GIT-Lab Buidpipeline
- NexusIQ
- Service Now