The aim of the rollout is to convert a defined number of clients within a defined period of time. By coordinating the tasks with you, we can offer you a precise rollout. This work can range from replacing the devices and carrying out an on-site installation to familiarising users with a new product version. In addition to the direct rollout work, we also support you in planning the rollouts, monitoring progress and finalising documentation. During the rollout, it is also possible to offer training so that employees can immediately work efficiently with the new systems.
What does client rollout mean?
The client rollout service involves the comprehensive provision and configuration of client systems in a corporate environment. This service typically includes the procurement and setup of new hardware, such as computers, laptops and mobile devices. It also includes the installation and configuration of the necessary software, including operating systems, application programmes and security software.
A key component of the service is the migration of data from old to new systems. This includes the transfer of files, settings and possibly also special user profiles to ensure a seamless takeover of the working environment.
Ensuring compatibility with the existing IT infrastructure is also an important aspect. This includes testing and customising the new systems so that they can work seamlessly with existing networks, servers, printers and other devices.
Additional services may include training users in the use of the new hardware and software, providing support and maintenance and disposing of or recycling old devices. The aim of the Client Rollout Service is to enable a smooth transition to new technology and to increase productivity and efficiency in company operations.
Advantages and benefits
By working with us on a rollout, you receive the following benefits.
Time saving
By outsourcing the rollout to us, you can save time as you don’t have to worry about planning, implementation and follow-up.
Increased efficiency
We have proven processes and techniques to carry out the rollout efficiently. This means that time and resources can be optimally utilised.
Risk minimisation
We have extensive experience in dealing with various rollout scenarios and recognise potential risks. We take measures to minimise risks and avoid downtime.
Access to expertise
By working with us, you gain access to specialist knowledge and expertise that you may not have internally. This can help overcome technical challenges and improve the quality of the rollout.
Process and approach
Below we outline a possible process for a client rollout
Preliminary analysis and clarification of requirements
As a first step, we carry out a thorough preliminary analysis to understand your specific requirements and needs. This includes evaluating the existing IT infrastructure, identifying weaknesses and defining the objectives of the rollout.
Planning and proposal preparation
Based on the results of the preliminary analysis, we create a detailed rollout concept and a corresponding offer for you. Aspects such as time frame, resource requirements, costs and risks are taken into account.
Resource allocation and team composition
We put together the specialist staff you need for the rollout. These can be project managers, technicians, engineers and other specialists, depending on the requirements of the project.
Preparation and procurement
Prior to the actual rollout, all necessary resources and materials are procured, including hardware, software licences and other materials. If necessary, training is provided for the rollout team to ensure that all employees are well prepared.
Configuration and test runs
We configure the systems according to your requirements and carry out extensive tests to ensure the functionality and stability of the systems. Possible rollout scenarios are also simulated in order to be prepared for potential problems.
Rollout phase
The configured systems are implemented on your premises. We ensure that the rollout runs smoothly and that all planned steps and measures are implemented.
Review and acceptance
After the rollout, we review the implemented systems with you and, if necessary, make any final adjustments or optimisations to ensure that all requirements are met.
Documentation and handover
Finally, we document the entire rollout process and hand over all relevant documents and information to you. This also includes training your employees to ensure that they are familiar with the new systems.
Support and maintenance
After the rollout, we remain at your disposal to provide support and maintenance as required and to ensure that the systems function optimally and meet your needs.